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CUSTOMER EXPERIENCE LEAD-VACANCY AT ACCESS BANK

CUSTOMER EXPERIENCE LEAD

by Emmanuel Urua
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Job Description

Led the local Customer Experience team, set KPIs, developed CX insights, implemented the CX strategy, identified and eliminated pain points tout causes, drove customer satisfaction, and managed the customer service contact center to deliver exceptional experience to customers.

Location: Lagos State, Nigeria.

For More Information: CUSTOMER EXPERIENCE LEAD

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