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Job Description
The Quality Assurance/Quality Control Officer plays a critical role in ensuring the accuracy, reliability, and compliance of calibration activities within the laboratory. This position requires a detail-oriented individual with a strong understanding of quality management systems, laboratory procedures, and regulatory requirements. The QA/QC Officer will be responsible for conducting quality control inspections, performing audits, implementing corrective actions, and supporting continuous improvement initiatives to maintain the highest standards of quality and customer satisfaction.
Responsibilities
- Conduct quality control inspections and verifications of calibration activities to ensure compliance with established procedures, standards, and specifications.
- Perform routine checks and tests on calibration equipment, materials, and instruments to verify accuracy, precision, and reliability.
- Review calibration records, test data, and documentation for completeness, accuracy, and adherence to quality standards and regulatory requirements.
- Identify and report deviations, non-conformities, and quality issues, and collaborate with relevant stakeholders to investigate root causes and implement corrective actions.
- Assist in the development and maintenance of quality management system (QMS) documentation, including standard operating procedures (SOPs), work instructions, and quality records.
- Conduct internal audits to assess compliance with quality management system requirements, identify areas for improvement, and facilitate corrective and preventive actions (CAPAs) as necessary.
- Support external audits by regulatory agencies, accreditation bodies, or clients, and assist in the preparation of documentation and responses to audit findings.
- Provide training and guidance to laboratory staff on quality assurance and quality control procedures, documentation requirements, and best practices.
- Monitor and analyze quality metrics, trends, and performance indicators to identify opportunities for process optimization, efficiency improvements, and risk mitigation.
- Participate in cross-functional teams and quality improvement projects to enhance quality processes, address customer requirements, and achieve organizational objectives.
- Stay informed about industry developments, regulatory changes, and best practices in quality management, and ensure that the laboratory remains compliant with relevant standards and regulations.
- Foster a culture of quality excellence, continuous improvement, and customer satisfaction throughout the organization.
Qualifications
- Tetiary qualification in a relevant scientific or engineering field, such as chemistry, physics, engineering, or quality management. Additional certifications in quality assurance or quality control are a plus.
- Previous experience in quality assurance, quality control, or related roles within a laboratory, manufacturing, or regulated industry environment.
- Strong knowledge of quality management systems, standards, and regulations, such as ISO/IEC 17025, ISO 9001, or equivalent.
- Familiarity with calibration procedures, measurement techniques, and metrology principles is desirable.
- Excellent analytical skills, attention to detail, and problem-solving abilities, with the ability to interpret technical data and identify quality issues.
- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams, provide training, and communicate quality-related information.
- Proficiency in quality management software, document control systems, and Microsoft Office applications.
- Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
- Commitment to upholding ethical standards, maintaining confidentiality, and promoting a culture of integrity and professionalism.
Location: Lagos, Nigeria.
Apply: QUALITY CONTROL OFFICER
