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Job Description
We are seeking to hire a creative and resourceful individual as a Customer Experience/Sales Representative. The role will involve being a devoted brand advocate for SKIN101 Center.
Responsibilities
- Manage all incoming phone calls, mails and messages across different platforms.
- Identify and assess customers’ needs to achieve satisfaction.
- Identify prospective customers and generate sales leads.
- Build sustainable relationships and trust with customers through open and interactive conversations.
- Present, promote and sell products and services to existing and prospective customers.
- Provide accurate, Valid and complete information using the right methods.
- Handle customer complaints, provide appropriate solutions and alternatives within time limits.
- Follow communication guidelines, procedures and policies.
- Keep record of customers interaction and processes.
- Emphasize the features of products to highlight how they solve customer problems.
Qualification
- Minimum of Bachelor’s degree in Communication or any relevant field.
- Minimum of 2-3 years of experience.
- Genuine interest in the beauty industry
- Strong written and verbal communication skills
- Customer-centric and result-oriented
- Excellent organizational skills and keen attention to details.
- Ability to perform well in a fast-paced work environment.
- Excellent selling and negotiation skills
Location: Port Harcourt, Rivers, Nigeria.
Apply: Interested and qualified candidates should send their CV and Cover Letters, as well as a recent passport photograph to: employment@skin101ng.com using the Job Title as the subject of the mail.
