Job Description
Oversee the timely and accurate processing of settlements, ensuring compliance with established procedures.
Responsibilities
Settlement Processing:
– Oversee the timely and accurate processing of settlements, ensuring compliance with established procedures.
– Reconcile settlement transactions and resolve discrepancies promptly.
Chargeback Management:
– Handle chargeback disputes by investigating, gathering necessary documentation, and preparing responses.
– Collaborate with internal teams to prevent chargebacks and implement measures to reduce their occurrence.
Vendor and Partner Communication:
– Communicate with vendors, financial institutions, and payment processors to resolve settlement issues and discrepancies.
– Establish and maintain positive relationships with external partners related to settlements.
Documentation and Reporting:
– Maintain comprehensive records of settlement transactions, chargebacks, and related documentation.
– Generate regular reports on settlement activities, chargeback trends, and resolutions.
Compliance and Risk Management:
– Stay updated on industry regulations and compliance requirements related to settlements.
– Implement measures to mitigate risks associated with chargebacks and fraudulent activities.
Process Improvement:
– Identify opportunities for process improvement and automation to enhance efficiency in settlement and chargeback procedures.
– Collaborate with cross-functional teams to implement improvements and best practices.
Qualifications
– Bachelor’s degree in Finance, Accounting, Business, or a related field.
– Proven experience in settlement processing and chargeback management.
– Familiarity with payment processing systems and industry standards.
– Strong analytical and problem-solving skills.
– Excellent attention to detail and accuracy.
– Effective communication and interpersonal skills.
– Ability to work independently and collaboratively in a fast-paced environment.
Location: Lagos State, Nigeria.
Apply: SETTLEMENT AND CHARGEBACK SPECIALIST
