SETTLEMENT AND CHARGEBACK SPECIALIST-VACANCY AT GLOBALPAY

SETTLEMENT AND CHARGEBACK SPECIALIST

by Emmanuel Urua
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Job Description

Oversee the timely and accurate processing of settlements, ensuring compliance with established procedures.

Responsibilities

Settlement Processing:

– Oversee the timely and accurate processing of settlements, ensuring compliance with established procedures.

– Reconcile settlement transactions and resolve discrepancies promptly.

Chargeback Management:

– Handle chargeback disputes by investigating, gathering necessary documentation, and preparing responses.

– Collaborate with internal teams to prevent chargebacks and implement measures to reduce their occurrence.

Vendor and Partner Communication:

– Communicate with vendors, financial institutions, and payment processors to resolve settlement issues and discrepancies.

– Establish and maintain positive relationships with external partners related to settlements.

Documentation and Reporting:

– Maintain comprehensive records of settlement transactions, chargebacks, and related documentation.

– Generate regular reports on settlement activities, chargeback trends, and resolutions.

Compliance and Risk Management:

– Stay updated on industry regulations and compliance requirements related to settlements.

– Implement measures to mitigate risks associated with chargebacks and fraudulent activities.

Process Improvement:

– Identify opportunities for process improvement and automation to enhance efficiency in settlement and chargeback procedures.

– Collaborate with cross-functional teams to implement improvements and best practices.

Qualifications

– Bachelor’s degree in Finance, Accounting, Business, or a related field.

– Proven experience in settlement processing and chargeback management.

– Familiarity with payment processing systems and industry standards.

– Strong analytical and problem-solving skills.

– Excellent attention to detail and accuracy.

– Effective communication and interpersonal skills.

– Ability to work independently and collaboratively in a fast-paced environment.

Location: Lagos State, Nigeria.

Apply: SETTLEMENT AND CHARGEBACK SPECIALIST

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