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Job Description
DIGITAL MARKETING MANAGER
Handle issues with online sales, complaints from customers etc. Ensuring that the brand message
Overview
Genesis Cinemas is one of Nigeria’s leading cinema developers and operators of multiplex cinemas in Nigeria. GDC is part of the Genesis Group, a Nigerian based conglomerate established in 1991 with its key focus on hospitality and entertainment with diverse interests in Restaurants, Hotels, Industrial Catering, Cinemas, Family Entertainment Centres and Facility Management, Real estates, Oilfield Services etc.
Job Description
- To forecast, plan and manage the company’s digital marketing & social media platforms with the aim to maximize sales and revenue through the delivery of excellent customer experience.
Responsibilities
- Coordinate with sales team to create marketing campaigns. Job
- Monitoring online traction to all GC sites
- Handle issues with online sales, complaints from customers etc.
- Ensuring that the brand message is consistent.
- Monitor key online marketing metrics to track success.
- Creating engaging digital content that increases customer engagement and enhances the organization’s online brand.
- Implementing strategies to drive traffic to GC sites.
- Creating engaging digital content that increases customer engagement and enhances the company’s online brand.
- Devising innovative digital marketing campaigns that feed into the organization’s marketing strategy.
- Moderating all social media platforms including Twitter, Instagram and Facebook etc.
- Building positive relationships with staff and customers.
- Maintaining positive customer relationships, processing complaints, and responding to customer needs.
- Assisting with marketing events.
Qualification
- Bachelor’s Degree in Marketing or any other related field
- Minimum of 2 years post qualification experience
- Proven experience managing a digital marketing function for an organization
- Strong track record implementing successful digital marketing campaigns
- Experience using content management systems
- Knowledge of website analytics tools e.g Google Analytics.
Functional Requirements / Skills:
- Good Leadership and Management skills
- Ability to handle customer complaints and resolve issues.
- Critical thinker and problem solving skills.
- Ability to pay attention to details.
- Ability to multi-task and prioritize work.
- Full understanding of all social media platforms
- Must be able to juggle multiple projects at the same time.
- Adequate business acumen
- Good oral and written communication skills
- Visionary and entrepreneurially minded
- Ability to work cooperatively with others, within and external.
Location: Lagos, Nigeria.
Apply: Interested and qualified candidates should send their CVs to: jobs@gdcinemas.com using “Social Media Manager-VI” as subject of the mail.
