FRONT DESK/ CUSTOMER SERVICE EXECUTIVE-VACANCY AT REALESTATE XPLORER

Job Description

Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)

Responsibilities

• Greet and welcome guests.
•  Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
• Answer all incoming calls and redirect to the relevant office departments.
• Provide introductory information to new clients.
• Receive, sort, and forward emails.
• Monitor office supplies and place new orders when necessary.
• Keep records and files up-to-date.
• Follow up with client feedback about purchases and service.
• Inform clients about additional products or services.
• Determine the quickest, most effective way to answer clients’ questions.
• Escalate queries and concerns when necessary.
• Receive letters, packages, etc. and distribute them.
• Prepare outgoing delivery mails by drafting correspondence, securing parcels, etc.
• Take up other duties as assigned (staff travel arrangements, schedules, etc.)
  

  Qualification

• Proven experience as front desk representative.
• Familiarity with office machines (e.g., fax, printer, etc.)
• Knowledge of office management and basic bookkeeping.
• Proficiency in English language (oral and written).
•  Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.
• OND; additional qualifications will be a plus.

Location:  Ikeja, Lagos State, Nigeria.

Apply: FRONT DESK/ CUSTOMER SERVICE EXECUTIVE