DIGITAL MARKETING ACCOUNT MANAGER-VACANCY AT STORM IDEAS

Job Description

We are looking for a Digital Marketing Account Manager with the skills and enthusiasm to manage an account for a high-profile client with unparalleled attention to detail, a deep understanding of their strategy and the drive to learn all facets of the services we provide.

Responsibilities

• You will be responsible for the delivery and client satisfaction of the services we provide for 1 – 2 major clients
• Report to and work with the Account Director, input and support other team members and work autonomously
• Learning and understanding the different processes and skilled work other teams provide for the accounts you’ll be managing to drive improvements as well as prompt and high-quality delivery
• Reviewing and providing feedback on creative and operational deliveries to ensure top quality service for our clients
• Liaising with team and project managers to ensure sufficient coverage for the various services
• Communicating daily with clients to understand requirements, process any feedback, and solve problems
• Being an expert in knowing our clients’ brands, programming and priorities
• Serving as a team leader with a strong focus on performance, insights and process

Qualification

• Management experience in a creative or digital agency or in a marketing team
• Strong organisational skills, unparalleled attention to detail and time management
• Experience liaising and developing relationships with clients
• Strong creative eye for design and storytelling
• High level of expertise with collaborative tools for managing workflows and processes such as Monday.com, Trello and Airtable
• Aptitude for learning creative and technical processes and digital platforms
• Passion and a keen interest for the ever-changing digital marketing industry
• Excellent oral and written communication skills, particularly the ability to communicate clearly with clients
• Ability to prioritise workload and complete tasks to deadlines
• High work-ethic and self-motivation

Location: Remote.

Apply: DIGITAL MARKETING ACCOUNT MANAGER